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Building off success of first Orlando location, White Castle eyes expansion in Central Florida starting with its first Crave & Go model

  • White Castle fans receive free T-shirts while waiting in line...

    Joe Burbank/Orlando Sentinel

    White Castle fans receive free T-shirts while waiting in line on grand opening day of the new White Castle restaurant in Orlando, Fla., Monday, May 3, 2021. Fans lined up overnight to be among the first served at the burger shop, touted as the largest White Castle location in the world. (Joe Burbank/Orlando Sentinel)

  • The O-Town West store is the largest free-standing White Castle...

    Ricardo Ramirez-Buxeda / Orlando Sentinel

    The O-Town West store is the largest free-standing White Castle in the world, but it's not big enough to feed Orlando diners. White Castle will add a second storefront just for take-out in the same center.

  • Manager Lurdes Sánchez packages as Crew Member Yndira Piñero cooks...

    Ricardo Ramirez Buxeda / Orlando Sentinel

    Manager Lurdes Sánchez packages as Crew Member Yndira Piñero cooks sliders — White Castle opens its doors to the media to preview their upcoming first anniversary in Orlando, on Thursday, April 28, 2022. This is the largest free-standing White Castle, and is expected to sell five million Sliders in their first year. In May they will celebrate their first anniversary in Orlando (May 3rd) as well as National Hamburger Month, and National Sliders Day (May 15th). (Ricardo Ramirez Buxeda/ Orlando Sentinel)

  • The fast food hamburger chain is planning to launch a...

    Provided by White Castle

    The fast food hamburger chain is planning to launch a takeout-only concept this fall called Crave & Go in a storefront location behind the existing White Castle on Daryl Carter Parkway in O-Town West Village.

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Orlando’s first White Castle has been so successful since its opening in 2021 that the 4,567 square-foot restaurant — the biggest of its kind in the world — needs even more space to feed customers.

The fast food hamburger chain is planning this fall to launch a takeout-only concept called Crave & Go in a storefront location behind the existing White Castle on Daryl Carter Parkway in O-Town West Village.

“It really is basically an expansion across the parking lot,” the company’s vice president Jamie Richardson told GrowthSpotter. “The crave is so big that the building we dedicated to it, thinking that would sustain us, is not enough.”

With 350 locations worldwide, this would be the Ohio-based company’s first Crave & Go model, designed to handle delivery and take-out orders only. It would cater to the growing number of customers who are ordering by App, Richardson said.

Manager Lurdes Sánchez packages as Crew Member Yndira Piñero cooks sliders — 
White Castle opens its doors to the media to preview their upcoming first anniversary in Orlando, on Thursday, April 28, 2022. 
This is the largest free-standing White Castle, and is expected to sell five million Sliders in their first year. In May they will celebrate their first anniversary in Orlando (May 3rd) as well as National Hamburger Month, and National Sliders Day (May 15th).
(Ricardo Ramirez Buxeda/ Orlando Sentinel)
Manager Lurdes Sánchez packages as Crew Member Yndira Piñero cooks sliders —
White Castle opens its doors to the media to preview their upcoming first anniversary in Orlando, on Thursday, April 28, 2022.
This is the largest free-standing White Castle, and is expected to sell five million Sliders in their first year. In May they will celebrate their first anniversary in Orlando (May 3rd) as well as National Hamburger Month, and National Sliders Day (May 15th).
(Ricardo Ramirez Buxeda/ Orlando Sentinel)

This Crave & Go “is a big experiment for us,” Richardson added. “But we’ve been fortified and had our positive feelings about Central Florida reinforced in a big way so this is what we are going to do.”

Anticipating the opening of the Crave & Go, White Castle has closed its downtown Orlando virtual kitchen on Dollins Avenue.

“Just timing-wise, it made sense,” Richardson said. “We decided to press pause over there and put our energy and resources into Crave & Go.”

Meanwhile, the chain is looking to add more of its standard restaurants across the Orlando area.

At the Orange County Convention Center this week, Brian Walkerly, White Castle’s director of real estate and business development, told a crowd at the ICSC @ Florida conference about plans to expand in Central Florida.

He also mentioned his initial trepidation when the first Orlando restaurant opened.

The night before, he couldn’t sleep.

“I was up half the night when we opened,” he said during a panel discussion in front of a large crowd at the ICSC @ Florida convention this week. “I was wondering ‘Is this really going to work?”

His doubts were quickly cast aside. When Florida’s first White Castle opened its doors on May 3, 2021, customers flocked.

White Castle fans receive free T-shirts while waiting in line on grand opening day of the new White Castle restaurant in Orlando, Fla., Monday, May 3, 2021. Fans lined up overnight to be among the first served at the burger shop, touted as the largest White Castle location in the world. (Joe Burbank/Orlando Sentinel)
White Castle fans receive free T-shirts while waiting in line on grand opening day of the new White Castle restaurant in Orlando, Fla., Monday, May 3, 2021. Fans lined up overnight to be among the first served at the burger shop, touted as the largest White Castle location in the world. (Joe Burbank/Orlando Sentinel)

Some camped out overnight. Others waited in long lines — with cars stretching a mile from the drive-through out onto the main road within The Village at O-Town West.

“It was a five-hour wait for a burger at the drive-through and inside,” Walkerly said. “The crave is a powerful thing. We have loyal customers.”

With that success, “We are looking at adding a few more units here in town,” he said.

The company has not yet pinpointed where in Orlando residents and tourists can expect to see a White Castle appear. Walkerly described the chain as “the tortoise and not the hare” when it comes to expansion opportunities.

“We are very deliberate and purposeful,” added Richardson in a phone call. “We’d rather wait an extra six months or a year or whatever it takes to find the right site, but we definitely are looking (in Orlando). That is in the plans.”

He added, “We know there are a lot of people there who love us, we have a great flagship location that is just booming and at the same time we know that there are a lot of people in Central Florida. But yes, we are looking at Central Florida. It’s not over the next two or three months, but it probably is over the next two to three years. We absolutely want to keep the party in Florida going.”

Have a tip about Central Florida development? Contact me at (407)-800-1161 or dwyatt@GrowthSpotter.com, or tweet me at @DustinWyattGS. Follow GrowthSpotter on Facebook, Twitter and LinkedIn.